It is now easier than ever to manage your salary and finances with the Ratibi Prepaid Card by First Abu Dhabi Bank (FAB). This card is designed for employees who earn up to AED 5,000 and allows you to get your salary without having a traditional bank account.
The balance is one of the most important things in managing your money. Luckily, it is easy and fast to check your Ratibi FAB balance. In this guide, we will guide you through various ways of checking your balance, either online, through mobile app, or customer service.
What is a Ratibi Prepaid Card?
The Ratibi Prepaid Card is a payroll solution for workers in the UAE, particularly those who do not have a bank account. Employers can credit salaries directly onto the card so that workers can withdraw cash, purchase goods, and even shop online without any banking fees.
Key Benefits of the Ratibi Card:
- No bank account needed – Get salaries directly on the card
- Free SMS alerts for salary credits
- Works everywhere at any Visa/Mastercard ATM and merchant
- 24/7 customer support
- Free personal accident insurance (up to AED 25,000 coverage)
- In compliance with UAE’s Wages Protection System (WPS)
Now, let’s see how to check your balance in several easy steps.
Method 1: Check Your Ratibi Balance Online
The most convenient method of checking your balance is via FAB’s official prepaid card inquiry portal. Here’s how:
Step-by-Step Guide:
- Visit the Official Website
- Enter Your Card Details
- Last 2 digits of your card number (on the front of your Ratibi card)
- Card ID (a unique number issued with your card)
- Click “Go”
- Your current balance will be shown immediately.
Note: If you key in wrong details, you’ll have to try again. Ensure that you enter the right information.
Method 2: Check Balance via FAB Mobile App
If you want to use your smartphone, the FAB Mobile Banking App allows you to check your balance at any time. Checking Balance on the App:
How to Check Balance on the App:
- Download the FAB Mobile App
- It is available on Google play store and Apple app store.
- Log In or Register
- If you are a first-time user, use your card details to sign up.
- Existing users can log in using their credentials.
- View Your Balance
- After logging in, your Ratibi card balance will be displayed on the dashboard.
- You can also view transaction history for recent activity.
Bonus: The app also enables you to send money, pay bills, and change your card settings.
Method 3: Call Customer Service
If you do not have access to the internet, you can call FAB’s 24/7 customer service for balance inquiries:
Contact FAB Customer Support:
- Phone: Call 600 52 5555 (UAE) or +971 2 681 5555 (International)
- WhatsApp: +1 (704) 771-0476
Tip: Have your card number and ID at hand for verification.
Method 4: ATM Balance Check
You can also confirm your balance at any FAB ATM or any Visa/Mastercard compatible ATM:
- Swipe your Ratibi card in the ATM.
- Enter your PIN.
- Select “Balance Inquiry”.
- Your balance will appear on the screen (and can be printed on a receipt).
Note: Some ATMs might charge a small fee for balance checks, so it is advisable to use FAB ATMs to avoid additional fees.
Important Security Tips
To ensure that you do not lose your Ratibi card while checking the balance:
- Use Only Official Links – Do not use phishing sites. always use FAB’s official website.
- Avoid Public Wi-Fi – Never check your balance in unsecured networks.
- Keep Card Details Private – Do not share your Card ID or PIN with anyone.
- Enable SMS Alerts – Receive instant alerts for transactions.
It is easy and convenient to check your Ratibi FAB balance, regardless of whether you are using the website, mobile application, ATM, or customer service. The card is meant for convenience, and therefore, you can access your salary at any time without going to a bank.
Following these few steps, you can keep track of your finances and make sure your salary is always at your disposal. Need Help? Go to the official Ratibi page of FAB or contact customer support for help. With the knowledge of how to check your balance, managing your money has never been simpler.
